Effective Date: November 2025
Last Updated: November 2025
Welcome to Alnajaf Electronics (“we,” “our,” or “us”).
By accessing or using our website https://alnajafelectronics.online or any of our services, you agree to be bound by these Terms and Conditions.
If you do not agree to these terms, please do not use our website or services.
Alnajaf Electronics offers repair, maintenance, and installation services for electronic and electrical appliances, including but not limited to:
Home and kitchen appliances
Restaurant and hotel equipment
Television and electronic devices
Electrical repair and maintenance
All services are provided by qualified technicians in Jeddah, Saudi Arabia, and nearby areas.
Customers can book a service via phone, WhatsApp, or the contact form on our website.
We reserve the right to accept or reject a service request based on technician availability or service area coverage.
Appointments are scheduled at mutually agreed times and may be rescheduled due to unforeseen circumstances.
Prices for repair and maintenance services are determined based on the type of appliance, parts required, and labor.
Customers will receive a quotation before service begins.
Payments are due upon completion of service, unless otherwise agreed.
Accepted payment methods include cash, bank transfer, or local digital payment options (as applicable in Saudi Arabia).
All repair services include a limited service warranty on labor and replaced parts, as specified during service.
The warranty does not cover damage caused by:
Misuse, improper handling, or unauthorized repair attempts.
Power surges, electrical faults, or environmental conditions.
Our liability is limited to the cost of the service provided.
We are not responsible for data loss, electrical hazards, or indirect damages arising from device malfunction.
Customers agree to:
Provide accurate information about the appliance and the issue.
Ensure safe access for technicians to perform repairs.
Refrain from tampering with the appliance after service completion.
We use genuine or high-quality compatible parts for all repairs.
In some cases, replacement parts may need to be ordered, which could affect the delivery time.
The customer will be informed of any delays or part substitutions before proceeding.
Appointments may be canceled or rescheduled at least 12 hours before the scheduled time without any charge.
Late cancellations may incur a service call fee, especially if the technician is already en route.
By using our website, you agree to:
Use it only for lawful purposes.
Not attempt to hack, copy, or misuse any part of the website or its content.
Not post or transmit malicious code, spam, or unauthorized content.
All website content — including text, images, logos, and trademarks — is the property of Alnajaf Electronics and protected by copyright laws.
To the fullest extent permitted by law, Alnajaf Electronics shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
Your use of our website and services is also governed by our Privacy Policy.
Please review it to understand how we collect and use your data.
These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia.
Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Jeddah, Saudi Arabia.
We reserve the right to modify or update these Terms and Conditions at any time.
The updated version will be posted on our website with a new “Last Updated” date. Continued use of our website or services after changes are made constitutes your acceptance of the revised terms.
If you have any questions about these Terms and Conditions, please contact us:
Alnajaf Electronics
Address: Jeddah – Al Sharafiyah District – Al Tawbah Street
Engineer: Ali
Phone: +966 538315780
Email: support@alnajafelectronics.online
Website: https://alnajafelectronics.online
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