Effective Date: November 2025
Last Updated: November 2025
Welcome to Alnajaf Electronics.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our repair and maintenance services.
We may collect the following types of information from you:
Name
Phone number
Email address
Physical address (for on-site service requests)
Device information (e.g., type of appliance, model, serial number)
Browser type, device type, and operating system
IP address and approximate location
Website usage data through cookies and analytics tools
We use your information for the following purposes:
To respond to your inquiries or service requests
To schedule repair and maintenance appointments
To provide quotations or follow-up communication
To improve our website and services
To comply with legal obligations under Saudi Arabian law
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Our website may use cookies and analytics tools (such as Google Analytics) to understand user behavior and improve the browsing experience.
You can control or disable cookies through your browser settings at any time.
We store your information securely on encrypted servers.
Appropriate security measures are in place to prevent unauthorized access, alteration, or disclosure of your personal data.
If you contact us via a form or WhatsApp, your data will be processed securely and used only for communication regarding your service.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
We may share your information only in the following cases:
With authorized service technicians or staff members to provide maintenance services.
When required by law or governmental authorities.
With trusted third-party providers (such as hosting or email service) bound by confidentiality agreements.
You have the right to:
Request access to the personal data we hold about you.
Request correction or deletion of inaccurate or outdated data.
Withdraw consent for data processing (where applicable).
To exercise these rights, please contact us using the details below.
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If we transfer your personal data outside Saudi Arabia, it will be done in accordance with applicable data protection laws to ensure an adequate level of security.
If you have any questions about this Privacy Policy or your personal data, please contact us:
Alnajaf Electronics
Address: Jeddah – Al Sharafiyah District – Al Tawbah Street
Engineer: Ali
Phone: +966 538315780
Email: support@alnajafelectronics.online
Website: https://alnajafelectronics.online
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
The updated version will always be available on our website with a new “Last Updated” date.
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